Interview with Dominic DePiano, Operations Manager - Carbon Steel, Theis Steel CT

 

Q: Why did you decide to use Intercept barrier packaging?

 

DD: “The only way to know if a packaging product works is if the customer on the other side, the one receiving it and opening it, complains about rust.

I went to Intercept because the other corrosion protection products didn’t work as they should.  Since using Intercept, no complaints, not one. Sometimes our customers will use our steel coil products right away, within 3 months. Sometimes the product will stay in their storage a year or a year and a half. So in my position, no news is good news and there have been no problems reported with shipments in Intercept”

 

Q: How does that affect your relationship with your customers?

 

DD: “Since I have high confidence levels that the Intercept packaging is working, I’m more willing to reach out to customers now to discuss other issues.”

 

Q: Do you have any examples to share?

 

DD: “One customer, who had complaints in the past, stores our manufactured product for up to two years.  We switched him to Intercept bags. I explained how to open bag, take the coils they want, and re-close the bag. 

This is the customer that had big problems in the past. I was told by them that they had opened an Intercept bag taken out three coils, went back months later, and the rest of the product was great.”

 

Q: Is there a particular metal coil that Intercept is used for?

 

DD: “Carbon based steel. I would never dream to ship the carbon material without some sort of rust preservative; especially in the month of August.  Around here at that period, I can see rust happening daily. We do not use oil prevention using Intercept even when shipping to China.”

 

Q: Why is the carbon steel different than the other metals Theis ships?

 

DD: With carbon we cannot use much rust preventive lubricant because our customer will have difficulty processing and operating with heavily coated coils. They are slippery, gooey, messy. If they don’t get cleaned properly they will slip in the next operation. Without Intercept, to attain a life shelf of six to seven months, you basically have to soak it with oil completely for any protection. Then sometimes the oil spray goes on wet, but it becomes sticking and gooey when it dries out; tough to work with then.

 

Q: What are the cost savings to using Intercept?

 

DD: Returns are very expensive. A container return from China can cost $2000 in shipping costs, plus $60-70M in returned materials. Using Intercept is an investment in quality.  What do I get in return? Improved quality and I don’t have to worry about shipments.  Intercepts bags are a security blanket.


Click here to visit Liberty Packaging in America for more information.

The best preservation product in the world

Interview with Dave Gallacher (Turbine Maintenance Project Leader - Eskom)

Could you please describe your job-function in your Company?
Responsible for routine and breakdown maintenance on the two main Turbine Generators at Koeberg Nuclear Power Station.

Please explain briefly how a Nuclear power plant works, and the function of the turbines in this process.
Heat generated in the Reactor turns water in the Steam Generators into steam which drives the turbines which are in turn connected to the Generator which produces electricity.

What was the reason for the turbines to be stored and protected, and how long are you needing them to be stored?
The rotors to be protected may be required to be put into service at any time in the future, therefore they will be stored for the remaining life of the plant.

What made you choose INTERCEPT over other preservation methods, and where did you hear about the technology?
Widely accepted to be the best preservation product in the world. Sourced on the Internet.

What is the expected storage and protection period?
More than 10 years.

How long did it take to wrap these turbines?
Three rotors weighing 150 tons each, took four days.

What is your judgment on the support of the INTERCEPT representatives?
Excellent.

Was oiling needed to assist in the preservation?
No.

What were the overall benefits of INTERCEPT?
Cost, maintenance free, total protection of components from corrosion, suitable for external storage.

Are there further applications where you can see a benefit by using INTERCEPT in your company?
Numerous applications such as motors, pumps, mechanical and electrical spares etc, the list is endless.

More information about this project you can find under Experienses.

 

The tests were outstanding

Interview with Tony Hill (Husaberg Rally Racing)

Could you please describe your job-function in your company?
Organisation of parts and assembly of Dakar Motor Cycles for off road shipment.

Where do you ship your products to?
South America and east coast of Australia.


What was the problem you were facing concerning corrosion protetcion at the time within your specific process?
Could not afford component failure due to corrosion on running gear and static damage of navigational equipment.

How did you hear about INTERCEPT?
Website and local agent demonstration.

How did you test the functionality of INTERCEPT for your specific challenge?
No time for testing it proved itself on the job.

What were the results of the tests?
True life test were outstanding with no failure due to corrosion.

Did you implement INTERCEPT in your process?
Yes

Did INTERCEPT solve the specific challenges on a repetitive scale?
Yes, failure is not acceptable.

What were the overall benefits of INTERCEPT?
Ease of use and no export restrictions.

Are there further applications where you can see a benefit by using INTERCEPT in your company?
We intend to use INTERCEPT in the next Dakar challenge.

The results were fantastic

Interview with Markus Aigner (Koeppern Machinery Australia)

(1) Could you please describe your job-function in your company?
Managing Production; Quality control; incoming goods; outgoing goods; machine park maintance and operation; onsite service coordination; spare parts

(2) Where do you ship your products to?
We send our finished machined product to Germany by ship.

(3) What was the problem you were facing concerning corrosion protection at the time within your specific process?
We have previously dipped the parts into a bath or sprayed on protective coating (Tectyl). This protective layer had to be removed at the destination and was very time consuming. 

(4) How did you hear about INTERCEPT®?
Researching the internet.

(5) How did you test the functionality of INTERCEPT® for your specific challenge?
We did a test shipment to Germany.

(6) What were the results of the tests?
The results were fantastic. No corrosion and just opening the bag proved to be lots more efficient.

(7) Did you implement INTERCEPT® in your process?
Packing our products with the INTERCEPT® bags has become part of our production procedure.  

(8) Did INTERCEPT® solve the specific challenges on a repetitive scale?
Yes, see point 9.

(9) What were the overall benefits of INTERCEPT®?
No fumes; no Chemicals or Solvents needed; cost effective; handling time reduced by 80%.

(10) Are there further applications where you can see a benefit by using INTERCEPT® in your company?
Most shipments of parts with machined surfaces are advantageous to be packed with the INTERCEPT®. 

...Satisfaction of our customer...

Interview with Rob Nova (Traction and Mining Motor Repairs)

Could you please describe your job-function in your company?
Quoting, purchasing and customer liaison.

Where do you ship your products to?
The north west of Western Australia.

What was the problem you were facing concerning corrosion protection at the time within your specific process?
Formally the problem was with moisture entering the motors.

How did you hear about INTERCEPT?
The mining companies have instructed us to use this process.

How did you test the functionality of INTERCEPT for your specific challenge?
The test is our clients satisfaction with the equipment arriving in good condition.

What were the results of the tests?
No more problems with moisture contamination.

Did you implement INTERCEPT in your process?
We have implemented the process with other clients.

Did INTERCEPT solve the specific challenges on a repetitive scale?
Yes.

What were the overall benefits of INTERCEPT?
No more warranty issues regarding moisture contamination.

Are there further applications where you can see a benefit by using INTERCEPT in your company?
Possibly with other companies in the future.

»…it eliminated unproductive processes.«

Interview with Charles Bakker (VW South Africa)

Could you please describe your job-function in your Company?
Before my recent appointment to head a new Department, I was the Manager in the Engine Plant with the main function in the  Engine Assembly of the 4 cylinder Citi Golf and 5 cylinder TDI engines .
 
Where do you ship your products to?
The Citi Golf engines, transmissions and drive shafts were packed into Intercept for our after market covering a storage period of 10 -12 years.
The 5 cylinder TDI engines were packed into Intercept for export to Germany.
We are exporting our new EA111, 4 cylinder engines to India and China currently using Intercept.
 
What was the problem you were facing concerning corrosion protection at the time within your specific process?
We had to store Citi Golf components for a period of 10-12 years. 
The 5 cylinder engines were packed into another product and the use of INTERCEPT for the Citi Golf gave me an innovative plan to use Intercept for the 5 cylinder. 
This new packaging standard, was introduced with the introduction of our new EA111 export engines last year.
 
How did you hear about INTERCEPT?
Through a presentation arranged by your local INTERCEPT agent, Mr B van Niekerk of Rhino Plastics in Port Elizabeth.
 
How did you test the functionality of INTERCEPT for your specific challenge?
Our internal laboratory tested the product to VW PV standards. Extensive packaging and storage trials were conducted. 
 
What were the results of the tests?
The product passed our specifications and INTERCEPT was added to the Group packaging guidelines.
 
Did INTERCEPT solve the specific challenges on a repetitive scale?
Most definitely and it embraces our vision to introduce environmental friendly products through innovation. 
We were awarded the prestigious National Environmental Award from Commerce in the Mandela Bay Metropol in 2009.
 
What were the overall benefits of INTERCEPT?
The elimination of unproductive processes (9  out of total of 17 processes) such as the use of chemicals, product preservation (oiling) as well as manpower, facilities and transport savings.
 
Are there further applications where you can see a benefit by using INTERCEPT in your Company?
The green concept is everybody`s responsibility and the use of the product can be expanded to the electronic, robotics and in numerous component packaging fields. 
The carbon footprint will have serious consequences to those who are happy with the status quo instead of empowering people to actively accelerate   innovation opportunities.

100% ReliabilityCorrosion Prevention for all Applications EfficientINTERCEPT Technology saves Time and Money. Oil-freeNo more need to oil. Ready for action. EnvironmentalSave´s Resources and protects the environment. FAQFrequently asked Questions.